Shipping And Fulfillment - Premium★Tesla
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Shipping And Fulfillment

  • 📦 SHIPPING TIME ESTIMATES:

    United States: 7-14 Days
    Canada: 10-14 Days
    United Kingdom: 5-10 Days
    Europe: 6-14 Days
    Australia: 7-14 Days
    New Zealand: 8-14
    Days International: 12-20 Days

    If an incorrect address is entered, the customer will have to pay the $20 USD shipping fee to ship it again to another location.

    *If the order value is above $90 USD, the
    re-shipping fee will be higher*

  • Processing Time

    We strive to provide you with the fastest delivery, normally, the whole processing and shipping period will take 7-14 business days.
  • Note regarding COVID-19

    In light of the current pandemic of the COVID-19, the normal operation of all couriers around the world has been affected, this includes our courier partners, the order shipping will may appearance 3-5 business days delay. We apologize for any inconvenience and are working hard to get you your products as soon as we can. Thank you so much for your patience and understanding!
  • Process after your order is placed

    Once your order is placed, you will receive a confirmation email letting you know that our team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

  • EXCEPTIONS: Center Console Inserts, Rear Center Console Inserts, Luxe Mats, Ultimate, and Sunshades, are custom products which ship directly from the manufacturer once production is complete.

 

Where can I track my order?
You can track your order here

Why isn't my tracking number working?
Tracking info isn't always available immediately. It may take a few days for you to be able to view the tracking info.

I only received part of my order, where is the rest?

We have different suppliers for our products. If you only receive part of your order, don't worry the rest of the products are on the way.

Note: 

• Estimated arrival dates are for domestic orders placed today. Estimated arrival dates are not guaranteed. Weather delays and other unforeseen circumstances may impact delivery time.


•  Whenever possible, please include a standard street address when placing an order. You'll receive an email with shipping information on the date your order ships.

• PREMIUM reserves the right to choose the shipper which is most appropriate for the product(s) ordered and require signature confirmation upon delivery. We use FedEx and USPS as our domestic shippers.

•  We track all of our shipments and digitally confirm delivery at your shipping address. Our responsibility for shipment ends when we have verification from our carriers (USPS or FedEx) the shipment has been delivered to your address. If the shipment cannot be found at your delivery location AFTER our carrier indicates it has been delivered, we cannot replace or refund your purchase. The responsibility for shipment is yours once the product(s) have been verified as delivered to your address.

• PREMIUM is not responsible for shipments which cannot be delivered after repeated attempts by one of our carriers. It is the customer's responsibility to coordinate with either FedEx or USPS to receive shipment at a convenient time or place. If the shipment is returned to PREMIUM , a restocking fee will be applied before any refund is processed.


Most orders ship within 24 hours of receipt on business days.

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